Terms & Conditions

Introduction

Welcome to Shivshakti Tours & Travels. By using our website and booking our travel services, you agree to be bound by the following terms and conditions. Please read them carefully before making any booking.

Booking Policy

• All bookings are subject to availability at the time of confirmation
• Customers must provide correct and complete travel information
• Booking confirmation is subject to payment of required deposit
• Special requests (dietary needs, accessibility, etc.) should be communicated at the time of booking
• The company reserves the right to cancel bookings in case of non-payment

Payment Policy

• Full or partial payment may be required depending on the tour package
• Payment can be made via bank transfer, credit/debit card, or online payment gateway
• All prices are inclusive of applicable taxes unless mentioned otherwise
• Prices are subject to change without prior notice
• Booking is confirmed only after successful payment processing

Travel Responsibilities

Shivshakti Tours & Travels is responsible for organizing travel services including:

• Arranging accommodation as per the package
• Providing transportation as specified in the itinerary
• Organizing guided tours and activities
• Including meals as mentioned in the package

Please Note: The company is not responsible for delays caused by weather conditions, airline schedule changes, government restrictions, natural disasters, or circumstances beyond our control.

Customer Responsibilities

Travelers are expected to:

• Carry valid identification documents (passport, ID card, etc.)
• Obtain necessary visas and travel permits
• Follow local laws and regulations of the destination
• Arrive on time for pickups and scheduled activities
• Respect other travelers and tour guides

Changes to Itinerary

The company reserves the right to modify itineraries due to:

• Operational requirements or safety concerns
• Adverse weather conditions
• Closure of tourist attractions or sites
• Flight cancellations or schedule changes

In such cases, we will make every effort to provide alternative arrangements of equal or higher value.

Limitations of Liability

Shivshakti Tours & Travels acts as an intermediary between travelers and service providers (hotels, airlines, transport companies, etc.). We strive to ensure quality services but cannot be held liable for:

• Acts or omissions of third-party service providers
• Loss or damage to personal belongings
• Injuries or accidents during travel
• Financial losses due to force majeure

Intellectual Property

All content on this website, including text, images, logos, and graphics, is the intellectual property of Shivshakti Tours & Travels. No part of this website may be reproduced, distributed, or modified without prior written permission.

Governing Law

These terms and conditions are governed by the laws of India. Any disputes arising from these terms shall be subject to the jurisdiction of courts in Ahmedabad, Gujarat.